Warid Telecom (Pvt) Limited (henceforth “Warid”) provides telecommunication services in the Islamic Republic of Pakistan, AJK and GilgitBaltistan (the “Territory”). Warid is launching a marketing Campaign (the “Campaign”) for its Pre-Paid Customers (the “Customers”), whereby when the Customer shall reload his Pre-Paid Connection through any “Pre-paid payment modes” (as defined in the CSAF which is duly executed by the Customer already), the Customer shall be included in the Campaign as per the following mechanics of the Campaign
1. MECHANICS OF THE CAMPAIGN:
1.1 User to load at least Rs. 50 in a single go to participate 1.2 No subscription required for any reward 1.3 For lucky draw:
a. Multiple loading entries in multiple of 50 will result in multiple entries for lucky draw b. Rs. 50 threshold should be met in one transaction c. Cash reward will be Rs. 100,000 daily d. Bumper prize of Rs. 5,000,000 will be after campaign ends e. For bumper prize, all transactions that will be either of Rs. 50 or in multiples during last 30 days will be included whereas for daily reward, loading transactions done during last 24 hrs will be catered and list will be refreshed every day 1.4 For real time instant reward a. Only Rs. 50 will be catered for instant surprise reward b. Instant surprise reward can be either one of the three i. 20 free on net min (which cannot be used from 6pm-9pm) ii. 100 free sms iii. Free calling within on net FNF c. Validity of free resources will be 1 day however i. Incase user loads Rs. 50 before 8pm, free min/sms will be valid till mid night ii. Incase user loads Rs. 50 after 8pm, free min/ sms will be valid till next calendar day 1.5 Campaign duration is 30 days from 1st June till 30th June, unless mentioned otherwise. 1.6 Only Warid’s Pre-Paid Customers are eligible for the Campaign. 1.7 Peer to peer balance transfer between two subscribers shall not be considered for this Campaign. 2. CONDITIONS TO RECEIVE THE PRIZES
2.1 The Daily Prize and the Grand Prize shall collectively be referred to as the “Prizes” and separately as the “Prize”; 2.2 All Prizes will be awarded not later than 60 days of the expiry of Campaign Period; 2.3 All Prizeswill be subject to applicable Taxes before being handed over to the winning Customer; 2.4 The Prize winning Customer shall be required to produce his original CNIC for verification of his antecedents from Warid record and after verification such Customer shall be given the Prize. If the Customer shall not be a registered Customer having valid agreement with Warid for availing Warid’s cellular services, the Customer shall not be considered the winning Customer and shall not be eligible for awarding the Prize; 2.5 If the winning Customer is under 18, then the prize will be awarded to the person whose name the SIM is registered and the prize will be handed over only after verification in accordance with clause 3.4; 2.6 Warid reserves the right to disqualify any Customerto receive the prize if it has reasonable grounds to believe that the Customer breached any provision of the Terms and Conditions and/orhis agreement with Warid for availing Warid’s cellular services or the CSAF; 2.7 The Prize winning Customer shall be contacted by Warid and such Customershall undertake in writing that he is, the lawful owner of the SIM and MSISDN (cell number), is entitled to receive the Prize and in case of any claimant disputing the receiving of such Prize he shall be responsible for the settlement of such dispute and shall indemnify Warid in full regarding such dispute (includingbut not limited to all cost, expenses and reasonable attorney fees incurred by Warid in relation thereto); 2.8 The Prize winning Customer shall provide all the documents required by Warid including a Disclaimer stating that he is not disqualified under Clause 13.14 to participate in the Campaign; 2.9 The Customer agrees that Warid may use the photographs, videos and audio recordings taken at the time of Prize distribution, communication happened/exchanged during contact by Warid for intimation of prize winning and other information including names, surnames etc in Warid’s advertisements of the Campaign without any further/prior/specific consent for such purpose. The consent given here and the incorporation of any contents/information in the advertisement of the Campaign shall not entitle the Customer for any remuneration/amount in any manner. If a winning Customer later becomes disqualified under these Terms and Conditions to receive the Prize, then any release of advertisement about his winning shall not create any obligation/responsibility on Warid in favour of such Customer either related to the Prize or to any social, financial or other exposure in this regard; 2.10 Warid will select up to 3 runners-up for every Prize. If the notified winner Customer cannot be reached/contacted within three (03) days from the notification or disqualified or refuses the Prize or fails to appear to collect it within 15 calendar days (the “Grace Period”) of the notification/intimation, then Warid will contact the second runner-up and so on, and declare such runner up Customer the winner of the Prize. After the lapse of the Grace Period, the claim from winningCustomer/runner up shall not be entertained without regard to the reason of such delay/lapse; 2.11 The Prize winningCustomer must have a Bank Account in order to receive the Prize. In case the winner does not have an existing Bank Account, he will be given a period of 15 working daysto open an account and revert back to Warid. In case he does not revert back to Warid in the prescribed time period of 15 days from the notification/intimation, it shall be considered the lapse of Grace Period and such Customer shall face the consequences of lapse of Grace Period. 2.12 The Customer shall collect the Prize from Warid’s premises as directed by Warid in its sole discretion and the Customer shall bear all the travelling expenses by himself. 2.13 The Customer acknowledges that the decisions made by Warid shall be final and binding on him. 3. MISCELLANEOUS
3.1 Warid shall not have any liabilities towards the Customerafter the expiry of Campaign Period except provided otherwise expressly in the Terms and Conditions. 3.2 Warid shall not be responsible for any loss or damage resulting to the Customer or any third party in any manner in association and/or connection with the Campaign and participation therein; 3.3 Warid undertakes/gives no warranty (whether express or implied) whatsoever with respect to the entitlement for any Prize by mere participation of Customerin the Campaign; 3.4 Fraud or abuse relating to recharge uploading shall result in cancellation of a Customer’s eligibility for the Campaign, suspension of Warid’s Services to theCustomer and termination of Customer’s Warid connection as well as forfeiture/cancellation of any Prize; and any decision by Warid in this respect shall be final; 3.5 Without prejudice to Clause 4.12, all questions or disputes regarding eligibility of the Customerfor the Campaign and giving of Prizes shall be resolved by Warid in its sole discretion and any decision by Warid in this respect shall be final; 3.6 Warid’s failure or delay to enforce a particular term and condition, right, remedy or penalty shall not constitute as a waiver of that term and condition, remedy, penalty by Warid. Further the enforcement of these Terms and Conditions, right, remedy or penalty shall not mean the waiver of other terms, remedies or penalties available to Warid under this document, CSAF, other applicable documents/agreements between Warid and the Customer and the relevant laws; 3.7 Warid reserves the right to disqualify any Customer from further participation in the Campaign, if in its judgment, the Customer has in any way violated these Terms and Conditions, or has violated the terms and conditions of the CSAF (which is mandatory to execute before availing Warid Services). If a Customeris availing Warid Services without execution of the CSAF, it shall be presumed a breach of these Terms and Conditions in itself; 3.8 Unless context requires otherwise, each of these Terms and Conditions mentioned herein shall be severable and distinct from one another and if at any time, any one or more of such terms and conditions is or becomes invalid, illegal, unenforceable, the validity, legality or enforceability of the remaining provisions/clauses shall not in any way be affected or impaired thereby; 3.9 If a Force Majeure event occurs that directly affects the ability of Warid to perform its obligations hereunder, Warid shall be entitled to suspend performance of such an obligation for the duration of the Force Majeure event. Force Majeure includes acts of God, war, hostilities, riots, civil commotion, strike, revolution, epidemic, accident, fire, flood, earthquake, blockade, any decision of the court, tribunal or authority, PTA or any other cause similar to the kind herein enumerated or of equivalent force not within the control of Warid (including but not limited to reasons attributable to failure of machinery, Warid’s telecommunication system, any hardware or software); 3.10 The decision of Warid in respect of any dispute that may arise in connection with these Terms and Conditions shall be final and binding on the Customer; 3.11 The Customer/Customer acknowledges that under this Campaign he shall not respond to any calls/SMSs directing to make/send calls/SMSs to any other number/short code or which are regarding award of any prize (whether money or in kind) in lieu of balance transfer or any call. Ignorance of this clause by the Customer shall not accrue any liabilities/responsibilities on Warid including but not limited to liability/responsibility towards any loss occurred to the Customer/Customer; 3.12 The language of the Campaign shall be Urdu/ Roman Englishand/or English; 3.13 The Customer who has executed the CSAF against the MSISDN (cell number) under his use shall be eligible to participate in the Campaign and not otherwise. However the following shall not be eligible to participate in the Campaign: a. The employees of Warid; b. Warid Franchises, Super Shop Retailers and Retailers and the employees of its sister concerns; c. The spouse, children, parents and siblings (“First Degree Relatives”) of Warid employees; and d. The registered users of Warid employee family number. 4. COMPLAINT/QUERY HANDLING, DISPUTE RESOLUTION AND ARBITRATION
4.1 The Customer can call at the helpline by dialing 321 round the clock for any complaints regarding the Campaign. The Customer’s call shall be recorded against his CLI for record keeping and in accordance with the instructions given by PTA. Prescribed tariff rates shall be charged for using the helpline services; 4.2 The Campaign and these Terms and Conditions shall be governed by the laws of Pakistan and interpreted in accordance with laws of Pakistan. If the Customer shall be of the opinion that he has any right pertaining to the Campaign and he wishes to invoke such right, the Customer acknowledges, understands and agrees that such right can only be invoked through the arbitration which shall be conducted by the sole arbitrator appointed by Warid and such arbitration proceedings shall be conducted in English or Urdu language at Lahore under the Arbitration Act 1940. Without prejudice to the above, it is further agreed by the Customer that only the courts at Lahore shall have the jurisdiction on any matter relating to the Campaign. 5. TERMS AND CONDITIONS:
5.1 This document along with the terms and conditions of the CSAF shall form the terms and conditions (the “Terms and Conditions”) between Warid and the Customer pertaining to the Campaign (defined above). | 
No comments:
Post a Comment