Mobilink Zero Balance Call FAQs
Q-1 How can I subscribe to Zero balance Call service?
A- By dialling *600# you can subscribe to Zero Balance Call service, once
A- By dialling *600# you can subscribe to Zero Balance Call service, once
subscribed you can dial *600# again to generate missed call and SMS.
Q-2 What are the charges of this service?
A- Bundle of 5 missed calls and 2 SMS can be purchased at Rs.2.25+Tax, once
A- Bundle of 5 missed calls and 2 SMS can be purchased at Rs.2.25+Tax, once
subscribed recurring weekly charges of Rs.2.25+Tax will be deducted.
Q-3 Can I try the service even while I don’t have balance of Rs.2.25+Tax?
A- Yes you can try the service once. Service will allow 2 default SMS and 2 missed
calls to first time users only.
Q-4 Will the service only work once my balance is zero?
A- You can use the service at any point in time, it will work even if you balance is
A- You can use the service at any point in time, it will work even if you balance is
more than zero.
Q-5 How long can the bundle remain valid?
A- There is no expiry limit for your procured bundle, as long as you are paying for
A- There is no expiry limit for your procured bundle, as long as you are paying for
your weekly subscription your SMS and missed call in your account will remain
intact.
Q-6 Can I buy another bundle once I have consumed my current bundle?
A- Yes you can buy another bundle provided you have Rs.2.25+Tax in your account
A- Yes you can buy another bundle provided you have Rs.2.25+Tax in your account
for upfront payment.
Q-7 Will the called party see my number on their CLI?
A- Called party will see your original number on their CLI when they will receive a
A- Called party will see your original number on their CLI when they will receive a
missed call.
Q-8 Will I be charged every time for making a missed call to required number?
A- No, you just have to pay weekly subscription charges. No charges will apply on
A- No, you just have to pay weekly subscription charges. No charges will apply on
using *600# code for generating missed calls or sending SMS.
Q-9 What will happen if second party receives the missed call?
A- Our system will immediately cut the call if second party receives it.
A- Our system will immediately cut the call if second party receives it.
Q-10 Can I send text message only from SMS templates?
A- You can send text message from SMS templates and also type your own message
A- You can send text message from SMS templates and also type your own message
but it needs to remain within a limit of 50 characters.
Q-11 How do I get to know about the remaining missed calls and text messages?
A- You can dial *600# and check account summary from the service menu, it will
A- You can dial *600# and check account summary from the service menu, it will
provide you information on remaining number of missed calls and SMS text
messages.
Q-12 Who can use this service?
A- Only prepaid users can use this service.
A- Only prepaid users can use this service.
Q-13 Can I make International missed calls and text messages?
A- No, missed calls and SMS text messages are allowed for local numbers only.
A- No, missed calls and SMS text messages are allowed for local numbers only.
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